Optometry sits at the crossroads of two insurance tracks — vision plans for routine exams and medical insurance for conditions like glaucoma or diabetic eye disease. Billing the wrong one, or missing a modifier on a procedure like an OCT scan, is enough to get a claim rejected. Without a team that knows vision care billing specifically, those errors tend to pile up.

It takes the billing workload off your in-house team and puts it with people who do only this. Claims go out cleaner, denials get followed up faster, and your staff isn't spending hours on payer calls. For most practices, collections become more consistent within the first few months of making the switch.

Yes, and that's exactly what CEC does. We support optometry and ophthalmology groups with revenue cycle management, nearshore billing teams, and talent solutions — so whether you need billing capacity or qualified staff for a growing practice, it's handled through one partner instead of several.