Get medical offshoring services that keep your practice running smoothly. From patient surveys to pharmacy data processing to test form management, claims handling, and clinical trial support, we ensure accuracy. compliance, and faster turnaround across every workflow.
When billing accumulates more quickly than the staff can handle, many clinics struggle with processing delays, rising denials, and increased administrative pressure. Offshoring is a way for healthcare providers to manage high billing workloads, overcome talent shortages, and control rising management costs. All of this, while maintaining accuracy and efficiency in revenue cycle management.
Offshoring services by CEC relieves in-house teams of the everyday administrative burden so they can concentrate on strategic work and patient care.
How Can Outsourcing RCMAHow Does Medical Offshoring Work, and What Models Can Providers Choose? Services Transform Your Practice?
In offshoring, the non-clinical business operations, including billing, claims processing, and administrative duties, are outsourced or relocated to third-party providers in less expensive foreign nations.
The expert or specialized teams work as an extension of your in-house administration team and use secure and compliant systems to manage day-to-day operations, handle documentation, track reimbursements, and take timely follow-ups.
This approach helps healthcare providers, clinics, and practices to prioritize patient care while cutting costs, gaining access to worldwide talent, and increasing productivity. You can select from:
| Factor | Outsourcing | Offshoring |
| Basic Definition | Usually domestic or nearshore. | International, often in lower-cost countries. |
| Location Difference | Multiple payers with complex medical policies | Limited coverage; many procedures are out-of-pocket |
| Cost | Moderate savings, mostly service-based. | Higher savings due to lower labor costs abroad. |
| Talent Access | Limited to local expertise. | Access to a larger, often specialized talent pool. |
| Scalability | Depends on vendor capacity. | Easier to scale rapidly with offshore teams. |
Patients these days want healthcare providers to be effective and responsive. Offshoring companies like CEC make it all easy for you with added value for each partnership
Our comprehensive medical offshoring services, instead of just outsourcing, redesign your organizational structure for expansion and flexibility
We know that top talent isn't found on job boards or in BPO pools. Use our headhunters, CEC, to find seasoned experts from US organizations. We offer:
CEC provides configurable models such as
✅Percentage of collections
✅Set FTE
✅Resource-based plans
✅Transaction-based or hybrid pricing (for a range of workloads)
Before a seamless, controlled ramp-up to full operations, onboarding ental assessment, process mapping, documentation, and a pilot period.
Turnaround times, accuracy scores, denial rates, and productivity indicators are all covered by SLAs and KPIs, which are supported by open reporting and performance evaluations.
We follow a structured onboarding approach to ensure a smooth, controlled transition with minimal disruption to your daily operations.
✅ Initial Assessment & Goal Alignment
We review your current billing workflow, challenges, and performance targets.
✅ Process Mapping & Documentation
We document step-by-step processes, payer rules, and operational requirements to ensure consistency.
✅ System Access & Team Setup
Our team is aligned with your practice management tools, roles, and communication channels.
✅ Pilot Phase & Controlled Ramp-Up
We start with a pilot period to validate quality, accuracy, and turnaround time before scaling.
✅ Full Deployment & Continuous Optimization
Once stable, we expand to full operations while improving efficiency over time.
We provide complete performance transparency through real-time reporting, regular reviews, and service-level commitments.
✅ Real-Time Dashboards & Monthly Reviews
Track collections, claims status, aging, and denial trends with clear visibility.
✅ Key KPIs Monitoring
Includes clean claim rate, turnaround time (TAT), denial rate, and productivity metrics.
✅ SLA-Based Performance Commitments
Defined benchmarks for accuracy, response times, follow-ups, and claim resolution.
✅ Quality Audits & Continuous Improvements
Ongoing checks and process updates to improve outcomes and reduce revenue leakage.
✅ Dedicated Account Support
A dedicated manager ensures updates, escalations, and performance goals are met consistently.
We'll pair you with the best offshoring experts after analyzing your business needs. Know our process:
Learn how to upskill your staff, incorporate outsourcing, and create a more intelligent, leaner organization with CEC. You'll get:
Over years of experience in healthcare BPO/RCM: Deep understanding of billing processes, revenue cycles, and industry best practices
Expertise in both billing and offshoring: Accurate handling of claims, coding, and revenue management tasks
Strong compliance posture: Strict adherence to HIPAA, data governance, and security protocols Proven track record: Case studies and client references highlight consistent delivery, accuracy, and reliability
Transparent operations, SLAs, pricing: Clear SLAs, operational processes, and pricing structures Global delivery capabilities along with US oversight: Offshore teams deliver efficiently worldwide while maintaining US-based oversight for quality control
Depending on the breadth and system access, the majority of Indian billing organizations can finish onboarding in one to three weeks.
While more complicated jobs involving analysis, including optimizing revenue cycles or guaranteeing compliance with sophisticated rules, can be classified as KPO, core and repetitive tasks like data entry and claims processing are usually classified as BPO
Reputable offshore partners provide straightforward pricing if contracts are explicit, there aren't many hidden expenses.
You are not restricted to task-based or entry-level VA. Fractional CMOs, customer experience managers, senior engineers, and finance leads are among the strategic positions that many American businesses now outsource
In order to avoid interfering with patient-facing interactions, offshore teams operate in the background.
Enhance your overall operational performance, manage compliance, and optimize revenue cycles through skilled offshore staff at CEC.
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